Shipping policy

Shipping Policy

Welcome to STB's Shipping Policy page. We are committed to providing you with the best shopping experience, including fast and reliable shipping services. Please read the following policy to understand our shipping arrangements.

1. Shipping Areas

We currently provide shipping services to the following areas:

• United States
• Canada

2. Shipping Fees

Free Shipping.

3. Processing Time

All orders will be processed and shipped within 1-2 business days. During peak periods (such as promotions or holidays), processing time may be extended, and we will notify you in advance.

4. Shipping Time

Estimated delivery time is 3-7 business days.

5. Shipping Companies

We partner with the following shipping companies to ensure your orders are delivered safely and quickly:

• FedEx
• UPS

6. Order Tracking

Once your order has shipped, you will receive an email containing the tracking number. You can use this tracking number to check the status of your package on the shipping company's website.

7. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact our customer service team immediately. We will coordinate with the shipping company to resolve the issue as quickly as possible.

8. Contact Information

If you have any questions or concerns regarding shipping, please contact us through the following:

Email: support@stb-power.com

We appreciate your understanding and support. Happy shopping!